Privacy Policy

Jetween Bangladesh — Your Data Security Our Responsibility

This Privacy Policy clearly explains how your personal information is collected, why it is used, and how it is kept secure at Jetween Bangladesh.

Last Updated: January 1, 2026
SSL EncryptionAll data encrypted
Never Shared with Third PartiesYour data is never sold
In Your ControlDelete Your Data Anytime
Introduction: Jetween Bangladesh takes your privacy seriously. This Privacy Policy explains what information we collect, why we collect it, and how we keep it secure. By using Jetween Bangladesh, you agree to this policy.
1

What Information We Collect

Jetween Bangladesh collects various types of information to provide you with our services. This data falls into two categories — what you provide directly and what is generated automatically while you use the platform.

Data type Example How we collect it
Identity-related Name, date of birth, national ID number Registration form
Contact Information Mobile number, email address Registration & KYC
Financial information BKash/Nagad number, transaction history Payment processing
Device information IP address, browser, operating system Automatic
Usage data Page visits, betting history, session duration Cookies & Logs
We never collect: Your bank account password, mobile banking PIN, or any other password. If anyone asks for these, it is a scam — please stay alert.
2

Purpose of Data Use

Jetween Bangladesh uses your data only for specific, legitimate purposes. We never use your information for anything outside our stated privacy policy.

  • Account Management: Your identity information is used for registration, login verification, and account security.
  • Transaction processing: Financial information is used to process deposits, withdrawals, and bonus payments.
  • KYC Verification: Identity-related information is used to verify your identity and prevent fraud.
  • Customer Support: Your contact information is used to resolve complaints and support queries.
  • Security Assurance: Device and usage data are analyzed to detect and prevent suspicious activity.
  • Service Improvement: Usage data is analysed to improve and enhance your platform experience.
  • Promotional Communications: With your consent, we may send you information about bonuses and offers. You can opt out at any time.
  • Legal obligations: Data is retained as required to comply with regulatory directives.
Jetween Bangladesh never sells your data to advertisers or third parties. Any data we use is solely for improving your experience.
3

Cookie Policy

Cookies are used on the Jetween Bangladesh website and app. These are small text files stored on your device that help enhance your platform experience.

  • Essential cookies: Login sessions and security tokens are essential — without them, the platform simply won't function properly.
  • Performance Cookies: Information on which pages are visited most and time spent on them is used to improve the user experience.
  • Functional cookies: Remembers your language preference and layout settings.
  • Analytics Cookies: Helps analyze overall platform usage. This data is not personally identifiable.
You can disable cookies at any time through your browser settings. Please note that disabling certain essential cookies may affect the functionality of some platform features.
4

Data retention period

Jetween Bangladesh does not retain your data longer than necessary. A specific retention period is defined for each type of information.

Data type Retention Period
Account data (while active) Until account closure
Transaction records 5 years after account closure
KYC documents 5 years after account closure
Cookie data Until end of session or up to 1 year
Customer support records 2 years after resolution
Marketing consent records 3 years after opt-out

Certain data may need to be retained beyond the standard period due to legal obligations. In such cases, it will be used strictly for legal purposes only.

5

Sharing Data with Third Parties

Jetween Bangladesh does not sell your data to third parties. However, limited information may be shared with trusted partners as necessary to operate our services.

  • Payment Processors: Financial details required to process transactions are shared with bKash, Nagad, and Rocket.
  • Identity Verification Services: Your information may be shared with our trusted verification partner to complete the KYC process.
  • Technology Service Providers: Technology partners are used for cloud storage and server management. They operate under strict confidentiality agreements.
  • Law enforcement agencies: We may be required to disclose information under government directives in accordance with the laws of Bangladesh.
  • Fraud prevention agencies: Information may be shared with regulatory authorities to prevent money laundering and fraud.
All our third-party partners are bound by strict confidentiality agreements. They may only use your data for its designated purpose — nothing else.
6

Your Rights

As a member of Jetween Bangladesh, you have important rights over your personal data — rights we fully uphold.

Right to Access

You can request to see what information we hold about you, and we will respond within 30 days.

Right to Rectification

If any of your information is incorrect or outdated, you can request a correction.

Right to Erasure

You can request account closure and deletion of your data, except where retention is required by law.

Right to Restrict Processing

You can request that we stop using your data for specific purposes.

Data Portability

You can request a download of your data in a standard format.

Marketing Opt-Out

You can opt out of promotional messages at any time.

To exercise this right, email us at: support@jetweenbangladesh.com — We will respond within 30 business days.
7

Children's Privacy Protection

Jetween Bangladesh is strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18.

  • Age verification is carried out at the time of registration.
  • If any data belonging to a minor has been collected inadvertently, it will be deleted as soon as we become aware.
  • If a parent or guardian suspects their child is using Jetween Bangladesh, please notify us immediately.
  • Your account will be closed immediately and all associated data will be deleted.
A Note for Parents: Stay mindful of internet use within your family. Jetween Bangladesh is committed to fostering a responsible betting culture.
8

Data Security Measures

Jetween Bangladesh uses industry-standard technical and administrative measures to protect your data. Our security systems are continuously updated.

  • SSL/TLS Encryption: All data transfers are protected with 256-bit encryption.
  • Two-factor authentication (2FA): An additional layer of security at login.
  • Restricted Access: Only authorized personnel have access to your data.
  • Regular Security Audits: Regular security audits are conducted by independent third-party experts.
  • Data Backup: Your data is backed up across multiple secure servers.
  • Firewall & Intrusion Detection: Unauthorised access attempts are detected and blocked.
In the Event of a Data Breach: In the event of any data security breach, we will notify affected members within 72 hours and take immediate action.
9

Privacy Policy Updates

Jetween Bangladesh may update this Privacy Policy when necessary. If changes are made, we will notify you in a timely manner.

  • For significant changes, at least 14 days' notice will be given via email or an in-platform announcement.
  • For minor updates, only the "Last Updated" date at the top of the page will change.
  • Continued use of Jetween Bangladesh after any changes will be considered acceptance of the updated policy.
  • If you do not agree to the updated policy, you may request to close your account.
10

Contact Us

If you have any questions or concerns about our Privacy Policy, please don't hesitate to get in touch.

Email support@jetweenbangladesh.com
Response Time Within 30 business days
Our dedicated privacy team treats every request with the utmost care. The security of your data is our top priority.

Why your data is safe with Jetween Bangladesh

Our 6 core commitments to protecting your privacy

End-to-End Encryption

Every data transfer on Jetween Bangladesh is secured with 256-bit SSL encryption. No one can intercept or read your information in transit.

Strict KYC verification

During every account verification, we confirm that the member is a real person. This helps prevent fraud and identity theft.

Your data is never sold

Jetween Bangladesh will never sell your personal information to advertisers or third parties — that is our firm commitment.

Two-Factor Security

Account security is significantly strengthened by enabling Two-Factor Authentication (2FA) at login.

Regular Security Audits

Regular security audits are conducted by independent third-party experts. Any vulnerabilities found are resolved immediately.

Your data, your control

You have the full right to view, correct, or request deletion of your data at any time.

Get Started Now

Now that you know our Privacy Policy, enjoy the platform with peace of mind

Your data is fully secure at Jetween Bangladesh. Register with confidence and experience Bangladesh's premier betting platform.

18+ | Bet Responsibly | For Entertainment Purposes Only

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